Support

We’re here to help you keep the work moving.

For help with Site Control, send a note with the details below so the team can help quickly.

Contact support

Email support

Please include your name, organization or property, the email used for your account, device model, iOS version, and a short description of the issue. Screenshots are helpful when available.

Common help topics

Account access: Confirm that your organization has invited you, or create an account from the app onboarding flow.

Camera or photos: Site Control uses these permissions only when you choose to attach evidence. You can update permissions in iOS Settings.

Missing properties or tasks: What you see depends on your role and assigned portfolio. Contact your workspace administrator if a community is missing.

Account deletion: Open Settings while signed in and choose Delete Account. If you cannot access the app, email support from the address associated with your account.

Privacy or data requests: Email privacy@sitecontrolops.com.